wjevo Privacy Policy

This Privacy Policy explains how wjevo collects, uses, stores, and protects the personal information of players in the Philippines. By using the platform, you agree to the practices described here.

Last updated: June 2025 | Applies to players in the Philippines

1. Information We Collect

When you register and use wjevo, we collect several categories of information in order to provide and improve our services for Filipino players:

Account information: Your full name, date of birth, email address, username, and password created at registration. This is required to create and maintain your account.
Identity verification data: Government-issued ID details or other documents submitted to verify your age and identity as required by our account policies.
Payment and transaction information: Deposit amounts, transaction records, and the Philippine Peso (₱ / PHP) payment channels you use. We do not store full payment instrument numbers on our servers.
Device and browser data: IP address, browser type, operating system, screen resolution, and device identifiers collected automatically when you access wjevo.
Usage data: Pages visited, features accessed, session duration, game activity, and interaction patterns within the platform.
Cookies and tracking data: Session cookies, preference cookies, and analytics identifiers as described in the Cookies section below.

2. How We Use Your Information

wjevo uses the information collected for the following purposes:

Account management: To create, maintain, verify, and secure your account. This includes processing deposits and managing your gaming activity in Philippine Peso.
Platform delivery: To provide access to our sportsbook, live casino, casino, and other features in a stable and consistent manner across devices, particularly mobile browsers.
Identity and age verification: To confirm that you meet the minimum age requirement (21 years) and comply with applicable Philippine regulations.
Security and fraud prevention: To detect suspicious activity, prevent unauthorised account access, and protect the integrity of transactions.
Legal compliance: To meet obligations under Philippine data privacy law, anti-money laundering regulations, and other applicable requirements.
Service improvement: To analyse usage patterns and improve platform performance, navigation, and feature availability.
Communications: To send account-related notifications such as verification confirmations, transaction receipts, and policy update notices. We do not send unsolicited promotional messages without your consent.

3. Cookies and Tracking Technologies

wjevo uses cookies and similar technologies to operate essential platform functions and to understand how users interact with the site. The types of cookies we use include:

Essential cookies: Required for the platform to function, including maintaining your login session and remembering language preferences.
Analytics cookies: Used to collect anonymised data about page visits and feature usage patterns, helping us understand how to improve the wjevo experience for Filipino players.
Preference cookies: Store your settings and preferences so you do not need to reconfigure them on each visit.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use core platform features. wjevo does not use cookies to serve third-party advertising.

4. Data Storage, Security, and Third-Party Sharing

Storage and Security

Your personal data is stored on secured servers. wjevo implements technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or loss. These include access controls, encryption for sensitive data in transit, and regular security reviews.

Data is retained for as long as your account is active or as required to comply with Philippine legal and regulatory obligations. If you close your account, residual data may be retained for a legally mandated period before deletion.

Sharing with Third Parties

wjevo does not sell your personal data to third parties. We may share data in the following limited circumstances:

Payment processors: Limited transaction data is shared with payment service providers to facilitate Philippine Peso deposits and withdrawals. These providers are bound by their own data protection obligations.
Regulatory authorities: Where required by Philippine law or court order, we may disclose information to relevant government agencies or law enforcement bodies.
Service providers: We may engage trusted service providers for platform infrastructure or analytics, under strict data processing agreements that prohibit them from using your data for their own purposes.

5. Your Rights and Minor Protection

Your Data Rights

As a user of wjevo based in the Philippines, you have rights over your personal data under applicable privacy legislation, including:

Right to access: You may request a copy of the personal data we hold about you.
Right to correction: You may request that inaccurate or outdated information be corrected. Basic account details can be updated through your account settings.
Right to deletion: You may request deletion of your personal data, subject to our legal obligations to retain certain records for compliance purposes.
Right to object: You may object to certain uses of your data, particularly for analytics purposes not essential to account operation.

To exercise any of these rights, contact the wjevo support team at [email protected]. We will respond to valid requests within a reasonable timeframe in accordance with applicable Philippine privacy law.

Protection of Minors

wjevo does not knowingly collect personal data from individuals under 21 years of age. Our platform is strictly intended for adult users. If we discover that data has been collected from an underage user, that data will be deleted and the associated account closed. If you believe a minor has registered on wjevo, please notify us immediately at [email protected].

6. Policy Updates and How to Contact Us

wjevo may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When significant changes are made, we will notify registered users where practicable. The current version of this policy is always available on this page, with the last updated date shown at the top.

Your continued use of wjevo after a policy update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, you can reach the wjevo support team at:

Email: [email protected]

For general questions about the platform, including account help and deposit guidance, visit the FAQ page. For terms governing your use of the platform, refer to the Terms and Conditions.

Questions or Privacy Concerns?

Visit the FAQ Manage Your Account